Kixie

​Kixie PowerCall is a Chrome extension designed to enhance sales and customer engagement by integrating advanced calling and texting functionalities directly into your browser. By seamlessly connecting with major CRMs, it streamlines communication processes, allowing sales teams to operate more efficiently and effectively. In summary, Kixie PowerCall offers a robust set of features aimed at enhancing sales productivity and customer engagement. While there are some considerations regarding cost and potential technical issues, the overall benefits make it a valuable tool for many sales teams.

Chrome Extension Features

• Click-to-Call and Click-to-Text: Enables one-click dialing and texting from any web page, enhancing efficiency in outreach efforts. ​
• Multi-Line PowerDialer: Supports dialing multiple leads simultaneously without connection lag, facilitating up to 1,000 calls per day. ​
• AI Local Presence Dialing: Utilizes AI to display local phone numbers, increasing answer rates by up to 400%. ​
• Automated Voicemail Drops and SMS Templates: Allows for quick voicemail drops and personalized text messages using customizable templates, saving time and ensuring consistent communication. ​
• Seamless CRM Integration: Automatically logs all call and text activities into major CRMs, ensuring accurate record-keeping and reducing manual data entry. ​
• ConnectionBoost: Combines local presence, spam detection, and progressive caller ID to enhance connection rates and minimize call blocking.

Pricing

Kixie’s Chrome extension (called PowerCall) is available on all paid Kixie plans. Kixie’s pricing starts at about $35 per user/month and goes up to $95/user/month (no free tier is offered). All plans include the extension, which provides click-to-call and analytics features. Thus, you must subscribe to Kixie (at the above rates) to use the extension – there’s no separate extension license. In effect, Kixie has tiered pricing for the service, and the Chrome extension is bundled in those plans.

Pros

• Enhanced Productivity: Users report significant time savings and increased efficiency in outbound sales calls due to automated dialing and seamless CRM integration. ​
• Improved Connection Rates: Features like AI local presence dialing and ConnectionBoost have been noted to substantially increase answer rates. ​
• User-Friendly Interface: The platform is praised for its intuitive design, making it easy for teams to adopt and utilize effectively.

Cons

• Occasional Technical Issues: Some users have experienced connectivity problems and occasional call quality issues, though support is responsive in resolving them. ​
• Learning Curve for Advanced Features: While the basic functionalities are straightforward, some advanced features may require additional time to master. ​
• Cost Considerations: The pricing may be a concern for smaller businesses or teams with limited budgets, especially when adding features like unlimited calling.