Case Studies

Salesloft Connect

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​Salesloft Connect is a Chrome extension designed to integrate Salesloft's sales engagement capabilities directly into your browser, enhancing productivity by allowing seamless access to essential tools within platforms like Gmail and CRM systems. ​In summary, Salesloft Connect offers a robust set of features that enhance sales engagement and productivity by integrating essential tools directly into the Chrome browser. While there are some reported performance issues and a desire for greater customization, the extension is generally well-received for its ability to streamline sales processes and improve communication tracking.​

Chrome Extension Features

  • Email Tracking: Receive real-time notifications when recipients open your emails. ​CRM Integration: Access and manage HubSpot CRM data directly withiLive Feed Notifications: Receive instant alerts about buyer engagement, enabling timely follow-ups. ​
  • Contact Management: Easily search, view, and update contact information within your CRM, ensuring data accuracy. ​
  • Cadence Integration: Add contacts to communication workflows directly from your CRM, maintaining consistent engagement strategies. ​
  • Integrated Calling: Make and receive calls directly from the Chrome browser, streamlining communication efforts. ​
  • Email Templates: Access personal or team email templates within Gmail to enhance outreach efficiency. ​
  • Meeting Scheduling: Quickly share availability to book meetings, accelerating the sales process.

Pricing

Salesloft’s Chrome extension (Salesloft Connect) is free for Salesloft customers – it comes with their Salesloft subscription. There is no extra charge for the extension itself. Anyone with a paid Salesloft account can install Connect at no additional cost. (Of course, Salesloft’s normal subscription rates still apply, but the extension is included with the package.)

Pros

  • Enhanced Productivity: Users appreciate the seamless integration with Gmail and CRM systems, which streamlines workflows and reduces the need to switch between platforms. ​
  • Effective Communication Tracking: The ability to track emails, calls, and meetings within the extension helps sales teams maintain organized and efficient communication records. ​
  • User-Friendly Interface: Many users find the extension intuitive and easy to navigate, facilitating quick adoption and efficient use. ​

Cons

  • Performance Issues: Some users have reported occasional lagging and connectivity problems, which can disrupt workflow and require troubleshooting. ​
  • Limited Customization: There are mentions of a desire for more customization options in email templates and layouts to better align with company branding. ​
  • Learning Curve: While the interface is generally user-friendly, some users note that certain advanced features may require additional training to utilize effectively.

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